The Voice of the Customer

"Geoff is my guy"
~ This is the third vehicle we have purchased from Geoff at Duncan Hyundai and he has always been friendly, professional and very informative. We have already been asked about our 2015 Tucson and have highly recommended it to people. Two people have already indicated they will go and talk with Geoff. We live on 6 kms of gravel road and all the Hyundai's we have owned have handled the conditions magnificently.
Heinrich S.

"Worth the drive every time"
~ I just wanted to drop a note to let you know that J.C. in the service department is absolutely fantastic at his job. I live in Sooke but I make the drive to your dealership just to deal with J.C. when it comes to servicing my car. He's very knowledgeable and informative. I could take my Accent and service it at a dealership much closer to me but I know I'll be treated properly when I come to Duncan Hyundai. I can't say enough how I appreciate the honest approach he brings to the service department. Thanks for all you've done for me!!
Justin H.

"A great team effort"
My sales experience was 10/10 in every aspect from entering the dealership on my first visit to taking possession of my new vehicle. All staff I worked with were eager to help and take time for explanations. I enjoyed my buying experience and I know I will enjoy my Sante Fe Sport for many years.
Patricia L.

"A spectacular experience"
~The most positive experience I have ever had when buying a new vehicle. Danny our salesperson and Craig, sales manager are exceptional. Danny spent a lot of time explaining things to me. I love my new car!
Eleanor H.

"Couldn't be more pleased"
~ Our salesperson, Geoff was a great guy and very knowledgeable. We will definitely be back for another vehicle in the future.
Heath C.

"Grinning ear to ear"
Our salesman Patrick was just awesome!
Elsie H.

"Loyal customer"
I am a returning customer and they have treated me with respect and courtesy. Geoff and the rest of the staff have always been friendly.
Teresa S.

"Loving the Sante Fe"
~ My sales experience was overall the best!
Harvey V.

"Helpful at every turn"
All the staff are friendly at this dealership as well as helpful. Hope it remains that way. I am sure it will.
Doug M.

"Love, love, love it"
~ Very professional people at the dealership. Made my experience enjoyable.
Lynn J.

"Respect for my time"
I appreciated the direct process as I was looking to find a new car in just a couple of days and once I made the decision to purchase I was able to drive off the lot that same day with a new car even though it was the holidays and the dealership was very busy that day.
Tracey C.

"Customer for life"
Enjoyed my buying experience dealing with Tony Chauhan, we just seemed to click and he made it fun!
John B.

"New Sante Fe fits me perfect"
~This is an excellent dealership from a sales perspective. Looking forward to working with their service department as well.
Lawrence H.

"A-1 from top to bottom"

~Andy James is an excellent General Manager. He is extremely personable, helpful, knowledgeable and fair. Danny Johnson was also excellent-very helpful, considerate of our needs, enthusiastic and great for follow up. Everyone else we interacted with at the dealership was also friendly and helpful. We ended up choosing this dealership over another location in Victoria and we would highly recommend this dealership to our friends and family.
Kelly L.

"The only place you'll ever need"
~ I live in Nanaimo and I've purchased all four of my Sante Fe models, a 2001, 2004, 2010 and now 2015 version from Dunacn Hyundai. I will not deal with anyone else.
Donna D.

"Couldn't be happier"
~ An outstanding experience from the sales, finance and service departments.
Patrick H.

"A gorgeous Sante Fe"
The sales team went out of their way to get my colour Canyon Copper. It is absolutely beautiful. There sem to be so many black, white, greys and silvers out there. By thw way we LOVE OUR NEW SANTE FE LIMITED SUV! Thanks so much for making a vehicle fun to drive.
Wendy A.

"Found my perfect vehicle"
~ Geoff was extremenly helpful and knowledgeable. He was not high-pressure and he made us feel very comfortable in working with him to find the right vehicle. I am very happy with the vehicle and the service department I recieved from Duncan Hyundai and I would not hesitate to recommend Geoff and the rest of the team to anyone looking for a new or used vehicle.
Sarah D.

"Love the Service Department"
~ Their service department and Leslie are probably the best I have ever encountered at any dealership.
Walter R.

"Put me at ease"
~ No issues. Very satisfied. I entered the lot having no expectation of making a purchase. Auto dealers can end up being a terrible experience. Tony, my salesman was low key and low pressure which immediately put us at ease and wanting to continue to the very end of the sale.
Michael C.

"Hyundai loyal for years"
~ My very first Hyundai was a Pony. When it "died" I purchased a brand new 1990 Sonata. Drove it well over 500,000 km then strayed from the Hyundai brand for a few years. I came back to the company when I purchased a new 2012 Elantra at the Duncan dealership three years ago. I always have it serviced there as the service techs are knowledgable, friendly and listen to what I am saying. They always offer wise suggestions for my next maintenance and are always heppy. Therefore, there was no decision to make as to where I would purchase my next Hyundai vehicle. From the manager Andy, to the finance person, Dave, to the salesperson Tony, to the service department person in Leslie and the rest of the staff at the Duncan dealership....I say...."WELL DONE" to you all. I am sure you will be seeing me alot for future and ongoing servicing of both my Elantra and now my new Tucson. Thanks and keep up the great work!
Penny P.